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Setup & Admin

  • Connect to Cloud Direct Service

    Pre-requisites Minimum Hardware requirements: Monitor with 1024 x 768 resolution (1280 x 800 or greater recommended) 1. Installation of the client software The client connection software can be downlo...

  • Add a New Influence User ID

    It is possible to create a new Influence userID very easily in the Influence Database. This guide explains how to add a new Influence user, and the various options available when you add a new Influen...

  • Add a new Influence Icon

    Adding a new influence icon to your desktop is something that you may need to do if you are installing a new PC or if you are using a PC/Laptop that has previously been used by another user. The steps...

  • Customise Grid Views - Journals, Tasks and Planner

    From version1.00.22.289 (or later) it is possible to customize the grids/workbenches from the [JOURNALS], [TASKS] and [PLANNER] - previously these were fixed views and it was not possible to display a...

  • CIS Workers - SDC Approval Checks

    From version 1.00.22.199 (or later) it is possible set setup the system so that you can enforce some additional checks for CIS workers the First Time they are booked to a Site for a ROLE In order to q...

  • KCML7 - Emergency License Procedure (new)

    The Influence database is written in a programming environment called KCML: In order to run the database you need to have a valid License installed on the machine where the database is installed. The ...

  • Task Journal Format

    Within Influence whenever you create a TASK, the system has a template which will pull-though certain information onto the TASK [Details] tab. This format is hard coded (built-in) to the system - but ...

  • Add KClient only

    Setting up a connection to Influence on your laptop is easy. You just need some basic info, an internet connection and a PC (Windows, *not* Apple Mac). (1) Install K7 Connector Install the K7 Connecto...

  • Alert Manager will not start - Fixes

    Usually when people login to their Influence database, the ALERT MANAGER will start-up automatically. If the alert manager will not start, or this has stopped happening there are a couple of easy thin...

  • How to Share a Group (Video)

    THIS IS A TEST ARTICLE ONLY - NOT FOR GENERAL USE - IF YOU HAVE FOUND THIS ARTICLE PLEASE INGORE IT. This article contains a link to a video showing how you can SHARE a Group. Click Here for Video Wat...