This guide is designed to help you to diagnose and fix issues you may have if you experience a COM Error. Sometimes when you try to use your Influence database it may crash into the code and display a...
(** Internal Influence Information ** ) On older systems the file structure for the IQ-Columns file is different than the current file structure. If you have drag/dropped an IQ report into system and ...
Sometimes when you try to run the Build KPI option within Influence, you may get a message stating KPI rebuild is currently being run by another user. When a user runs the KPI rebuild option, a LOCK...
Allow Access Message Sometimes when using Influence and trying to send an email journal, you may get a warning message displayed stating: A program is trying to access e-mail address information store...
If you are experiencing speed or performance issues when using the Influence system there are a few things you should look at, and some changes you can try to increase performance. Please follow the c...
Whilst the Influence software is generally very good at dealing with CVs that are drag/dropped into the system, sometimes, when you try to drop a CV from an email into Influence, you will get an error...
Occasionally when you try to drag and drop or import a CV into Influence the CV will not import. It is usually because of some problem with the MS Word document itself either with the formatting, the ...